Linework
10.2022 - 06.2023
Tech company specializing in developing services for the tattoo industry. The company offers a subscription-based (SaaS) solution that addresses specific challenges in the industry by offering a range of services, including booking, deposits, payments, accounting, and customer management. It's tailored for independent tattoo artists, studio-based tattoo artists, and studio owners. Currently launched in the USA.
Tools & technology
Figma, Jira, Mixpanel, Intercom, UX Research, Product development
What I did
I worked in a team of six people, and we collaborated closely on developing the product and solution.
We consistently had to roll out new features that significantly contributed to user base growth. My main responsibilities were:
- Defining needs, conducting research, and designing new features for the application on both web and mobile platforms.
- Providing suggestions for changes, enhancements, and new functionalities based on quantitative and qualitative user insights and domain standards.
- Making modifications to the design system to ensure compliance with WCAG 2.0 requirements.
- Writing help articles on Intercom.