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Unite Living

06.2021 - 09.2022

Property management system for professional leasing (B2B), and a platform that empowers tenants and private landlords to efficiently create, manage, and monitor lease agreements. The objective is a fully digitized rental process, enhancing convenience and effectiveness for both parties.

Tools & technology

Figma, Zenhub, Github, GDPR, DesignOps
Unite Living

What I did

I was the fourth employee when hired as a UX designer at the startup company Unite Living. I designed the entire app for web and mobile, targeting the B2C market, and held sole responsibility for the design process from initial insights through prototyping to the final product.

Tenants can initiate agreements, oversee terms, and manage leases, while landlords efficiently create agreements, handle tenant interactions, and manage administrative tasks. I was responsible for designing the entire user interface from the ground up. I adapted the web application to work seamlessly across desktop, mobile, and tablet devices. This involved several rounds of iterating through insights gathering, prototyping, and testing. Throughout this process, I created the following solutions:

  1. Creation and Publication of Housing Ads: I equipped the platform with the capability for users to easily create and directly publish rental property advertisements to Finn.no.
  2. Digital Lease Agreement Signing: I conceptualized a solution that allowed users to digitally enter into lease agreements, removing the need for physical documentation and enabling digital signatures.
  3. Billing Solution: I introduced an integrated billing feature that streamlined the process of generating and sending invoices for rental payments.
  4. Interactive Dashboard: I developed an intuitive and user-friendly dashboard that gave users a comprehensive overview of key lease details, such as payment status, contact information, and contract specifics.
  5. Chat Function: To facilitate direct communication between tenants and landlords, I integrated a chat feature within the platform.

B2B

I also worked with enhancing the user experience and information security of the B2B web application, which serves as a property management system for professional landlords and brokers. This initiative aimed at making the system more user-friendly, efficient, and secure for customers, ensuring ease of understanding and increasing overall usability and safety. The system got better tailored to enable customers to more easily adhere to their own privacy protocols. Additionally, features were added to prevent customers from engaging in activities that could conflict with privacy principles.

Co-designers:
Sohel Rana (B2B)
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